A message from GO Transit Alerts:
Lakeshore East Line Passengers: You may experience a longer commute than usual this morning due to an investigation of debris on the track just east of Ajax. GO Trains on your line are currently delayed up to 25 minutes. We are working to resolve this issue and resume your normal schedule as soon as possible. We thank you for you patience and will provide you with updates as we receive more information.
Exactly two minutes later:
Update: The Oshawa 07:53 - Union 08:43 train trip is operating as scheduled from Oshawa.
Really? After all the times you've had a twenty-minute delay with no communication whatsoever, you send this out? And two minutes later, you give us the green light? At the time that you were typing the message, did you not know that the debris was going to be cleaned up momentarily? Or did you sit on this information for a while so that you looked like a hero when you announced it was all clear?
The latter wouldn't surprise me one bit.
2 comments:
My vote is that the left hand doesn't know what the right hand is doing.
One person heard a rumor and because GO is trying to communicate more, sent out the message. Then person A realised what happened and sent out the equivalent of a retraction.
@Jen: It's all about communication, isn't it. Or, rather, the lack thereof.
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